Setting up CookieFirst is straightforward, and they offer a 14-day free trial that enables you to test their different features before committing. Their styling and management are highly praised by users. Customizing their banner is easy in their intuitive platform, but you should be aware that more advanced customization is only supported in their higher pricing packages.
They offer the possibility of showing banners in specific regions and hiding them in others, which offers a lot of flexibility in terms of ensuring compliance across regions.
They also offer direct access to Consent Logs and Billing Information directly on the platform, which makes it easy for customers to get relevant information without engaging with their customer support reps.
Some customers have complained about CookieFirst’s cookie classification capabilities and the option to change the classification previously made. More specifically, users have flagged that some cookies get automatically flagged as ‘marketing’, and this cannot be adjusted.
There have also been some concerns about the load time and that the banner sometimes is too slow, which can affect performance, UX or A/B tests.
While both companies will handle your basic compliance needs just as well, there are some particular differences worth mentioning here. CookieFirst wins on geotargeting and setup customization, but might not categorize cookies as accurately. Cookie Information offers unlimited banner customization possibilities, great customer support, and much more granular statistics that can help you make smarter business decisions.
CookieFirst’s main focus is managing cookies and consent on websites. With Cookie Information, businesses can get more data-privacy products and services from the same supplier. They also offer Consent Banners for Mobile Apps, first-party Analytics, Customer Data Platform, Whistleblowing, Data Subject Requests, and Data Discovery, helping to cater for more complex business needs.
The pricing models of the two platforms are difficult to compare, as they are built differently. While the starting price is lower for CookieFirst, there are valuable features which are included by Cookie Information in all price tiers, while CookieFirst only unlocks them in the more expensive packages (such as IAB TCF 2.2 support).